SERVICES AND FACILITIES

Fully computerised medical records allowing instant recall to all veterinary staff of full records including laboratory records. Our veterinary surgeons have the ability to access these records from home with totally secure communication ensuring that out of hours we can have full access to your pet's medical history ensuring correct advice and assessment is available 24 hours a day.

• Full hospitalisation facilities including 24 hour supervision as required by the patient.
• 24 hour Emergency Service
• Full surgical facilities
• Comprehensive up-to-date anaesthesia and monitoring facilities
• Comprehensive radiography and ultrasound diagnostics
• Full in-house blood analysis facilities for biochemistry and haematology
• Facilities for electrocardiography
• Facilities for endoscopy
• Qualified and student veterinary nurses undergoing formal and supervised training.

All our consultations are by appointment only (except emergencies) and we provide a personal and prompt service. Emergencies will be seen without appointment at any time and out of hours at the discretion of the emergency veterinary surgeon. We pride ourselves in the provision of 24-hour emergency cover which to allow a rapid and efficient service must be restricted to genuine emergencies at the discretion of the veterinary surgeon on call.

Emergency treatment cover is provided by our own veterinary surgeons through a dedicated GP and Veterinary Surgeons call handling facility based locally. A veterinary nurse is also on call 24 hours a day to assist the veterinary surgeons with emergencies, to care for in patients and to handle minor emergencies where appropriate.

We are able to advise on all aspects of pet ownership and care including behavioural and nutritional problems and, being appointed by DEFRA, are able to organise and issue Pet Passports and Export Certificates under current government regulations. We can carry our BVA Hip Dysplasia and Elbow Dysplasia screening and organise ophthalmic examinations prior to breeding.

We provide veterinary services to Devon and Cornwall Constabulary Police Dog section and Rowan Lobb, the Practice Principal, is responsible for the overall care of the Police Dogs in our patch in Cornwall. This involves a slightly different and fascinating approach to veterinary medicine, perhaps equivalent of human sports medicine and a unique challenge for all personnel within the Practice along with experience in particular of the German Shepherd and various "sniffer dogs"!

Whilst not our primary function, we can advise and supply pet foods and ancillary products.